Shipping policy
Shipping Policy
At OnlineTrustedPK, we aim to provide a smooth and reliable delivery experience for our customers across Pakistan.
Delivery Coverage
We currently offer delivery services across Pakistan, subject to courier service availability at the customer's location.
Order Processing
Orders are processed after they are successfully placed. Our team may contact customers by phone or WhatsApp to confirm Cash on Delivery orders before dispatch.
Delivery Time
Estimated delivery time may vary depending on the customer's location, courier service and product availability. Customers will be informed if there is any significant delay with their order.
Shipping Charges
Shipping charges, if applicable, will be shown during checkout or communicated to the customer before order confirmation.
Order Tracking
Where tracking is available, customers may receive tracking information after their order has been dispatched.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address, phone number and other required information. OnlineTrustedPK is not responsible for delays caused by incorrect or incomplete customer information.
Delayed or Undelivered Orders
If an order is delayed or cannot be delivered, customers can contact us through WhatsApp or our available customer support channels so that we can assist with the order.
Damaged Package
If your package appears damaged at the time of delivery, please contact OnlineTrustedPK as soon as possible and provide the relevant order details and photographs, where required.
Contact Us
For questions about shipping or your order, contact us on WhatsApp:
WhatsApp: 03232351488
Thank you for shopping with OnlineTrustedPK.